![]() ![]() Sounded normal, they said they were card support, but asked for my full card number, name, address, and last four of my SSN. So I logged into the US Bank app and called the number. I got two large charges on my card from out of state, I noticed when I wen to a drive thru and they told me my card was declined. ![]() That said, US Bank should really change the wording on their text messages to say "Do not share this with anyone unless you call us" or something to that effect. ![]() Must have been some impeccably poor timing that the call with the second rep dropped as soon as I told her the text said not to share the code with anyone. Thankfully it seems like my paranoia was incorrect and everything was legit. Apparently I got skimmed, as he said they used the mag strip and I still have the card with me (that or someone created one with my info off the dark web, but a skim is probably more likely). So we went through some additional security questions and he was able to identify the fraudulent charges and deactivate the card/send out a new one. He said he did just send it and it was legit, but that we could verify with other means if I didn't want to share it. UPDATE: I called back a third time, and when I told the rep that the text message clearly said not to share the code with anyone, he seemed a little shocked about the wording of the text. Here, please treat others with respect, stay on-topic, and avoid self-promotion.Īlways do your own research before acting on any information or advice that you read on Reddit. ![]() Get your financial house in order, learn how to better manage your money, and invest for your future. Banking Megathread: FDIC, NCUA, and your cash.Private communication is not safe on Reddit. Scam alert: Ignore any private messages or chat requests. ![]()
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